Accurate Plumbing and Well Service LLC
(215) 357-5008
In case of emergency text (215) 370-7044
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Tips

Symptom – Pump Motor Not Running

Probable Cause

Recomended Action

Motor thermal protector tripped
Allow motor to cool, thermal protector will automatically reset
Incorrect control box
Have a qualified electrician inspect and repair as required
Incorrect or faulty electrical connections
Have a qualified electrician inspect and repair as required
Faulty thermal protector
Have a qualified electrician inspect and repair as required
Low voltage
Have a qualified electrician inspect and repair as required
Ambient temp of control box/starter too high
Have a qualified electrician inspect and repair as required
Pump bound by foreign matter
Pull pump, clean, adjust set depth as required
Inadequate submergence
Confirm adequate unit submergence in pumpage

 

Symptom – Little or No Liquid Delivered by Pump

Probable Cause

Recomended Action

Faulty or incorrectly installed check valve
Inspect check valve, repair as required
Pump air bound
Successively start and stop pump until flow is delivered.
Lift too high for pump
Review unit performance, check with dealer.
Pump bound by foreign matter
Pull pump, clean, adjust set depth as required.
Pump not fully submerged
Check well recovery, lower pump if possible
Well contains excessive amounts of air or gases
If successive starts and stops do not remedy, well contains excessive air or gases
Excessive pump wear
Pull pump and repair as required
Incorrect motor rotation – 3 phase only
Reverse any two electrical leads

 

Ask the Expert

question mark My well pump is not working; does that mean I need a new pump?

Answer: Not necessarily. At Accurate Plumbing and Well Service LLC, our core philosophy is to pursue the least cost repair first. Accordingly, we do a complete diagnostic of your well system including: visual inspection, checking the pressure switch and the control box (if applicable), checking the bladder tank and finally checking the pump.

question mark What maintenance should I be doing to my system?

Answer: First and foremost, you must check the air pressure in the draw down or bladder tank yearly. This is done by turning your well pump off, draining out the water and checking the pressure inthe tank using the air valve on the top of the tank.

question mark Is it okay to make adjustments to my well system?

Answer: A properly designed and fine-tuned well system should not need “adjustment” regularly. Our advice to our clients is as follows: you should definitely have an understanding of your well system, but when we leave after adjusting your well system, we like to establish a baseline of well performance so that you can tell that there is a problem.

question mark My water is cloudy, what does that mean?

Answer: The short answer is that it depends. Oftentimes, when water is “newly” clouded or stirred up, this indicates a leak down the well.

question mark Whose pumps do you use?

Answer: Since the inception of our company, we have been a proud installer of Gould’s pumps. They have stood by us whenever we have had an issue and we really like their equipment. Their well pumps are 100% stainless steel and they last. The standard warranty on Gould’s submersible well pumps is a full five years and most importantly, they are made in America.

question mark Do you have experience with constant pressure well systems?

Answer: Certainly. We have seen a surge in the installation of these well systems simply because the name of our game is water pressure and these systems deliver.

question mark How long should a bladder or draw down tank last?

Answer: The answer to these equipment lifespan questions are difficult because it depends on water conditions, usage and a variety of other issues, but a good benchmark is about ten years.

5
April 25, 2023 Ada Goushian
"Bob is the best in the business. Honest and professional. Great service. Highly recommended!"
April 12, 2023 Shane Meenan
"Spoke to Bob. Although he couldn't service my system directly, he took time to educate me on how to do some basic trouble shooting on water ..."
March 26, 2023 Mary Kennedy
"Accurate plumbing and well is a great company. We have been using them for over 20 years. Bob is kind and friendly and doesn’t leave until..."
March 18, 2023 Kathleen Carver
"Last month we were having problems with the jet pump for our well. I contacted ACCURATE PLUMBING AND WELL SERVICE. They were most responsive..."
February 22, 2023 Chris Gardyasz
"Bob repaired our line, and helped move the pump in the basement to better run the water. He did a terrific job, would highly recommend."
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Accurate Plumbing and Well Service LLC
Southampton, PA
Phone: (215) 357-5008

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